Explain the charge, case stage and immediate need

Tell the office whether the enquiry concerns an upcoming appearance, advice about a document, an investigation or a later stage of a matter. You do not need to publish the facts in a directory search. Use the firm's verified intake channel and ask what information it needs before discussing the detail.

Mention any known date immediately, including the court and location if applicable. Do not interpret a delayed appointment as permission to wait. If the office cannot assist promptly, ask about another appropriate source of help. This guide cannot advise how to respond to police, enter a plea or conduct a case.

Check criminal-law experience and court representation

Ask whether the lawyer regularly handles the type of matter and court involved. Find out who would attend a consultation and who would appear if representation is agreed. If another practitioner or barrister may be involved, ask how that would be arranged and charged.

Be cautious about selecting someone on promised outcomes. An informed explanation depends on the actual material and circumstances. Ask how advice will be provided, what records need review and how you will be kept informed as the matter progresses.

Compare fees for each criminal-case stage

Ask whether the quoted work covers advice only, a particular appearance, preparation for a hearing or a broader engagement. Clarify what happens if the matter is adjourned or requires another stage. You need to understand the proposed service before comparing different amounts.

If affordability is a concern, contact legal aid or another suitable assistance service early. Legal Aid NSW's court guide explains assistance pathways in its NSW context. Do not assume that a duty-lawyer service is available for every person, court or matter; confirm locally.

Reference: Legal Aid NSW: going to court for a criminal charge (NSW) ↗

Prepare records for the first criminal-law meeting

Keep copies of documents you have received and list their dates. Ask what the office wants to see and how to deliver it securely. Write down practical questions about attendance, communication and the next stage, leaving substantive decisions for individual advice.

Finish by confirming whether the provider has accepted the work and what remains your responsibility. An unanswered enquiry or directory contact does not confirm representation. Keep the office's verified details available so you can clarify arrangements directly.

Match the criminal-law enquiry to the current stage

An enquiry about a police interview differs from a matter already listed at court. Tell the office what document you received, which court or agency is named and the next stated event. Ask whether the practitioner can assist at that stage and how an urgent enquiry should be handled.

A quote for one appearance may not include obtaining material, reviewing evidence, conferences or later hearings. Ask for a clear description of preparation and attendance, including whether a different practitioner or barrister may be involved. This directory guide cannot tell you what to say in an interview, how to plead or whether you should attend a particular event; seek advice about your own position.

  • Keep the complete notice and any existing orders available.
  • Confirm preparation and attendance as separate parts of the fee.
  • Ask who will personally handle the next event and what remains unconfirmed.