Confirm the consultation’s purpose and price

Ask whether the meeting is an initial intake conversation or an advice consultation, who will attend and what preparation is included. Check the time, time zone, location or video platform, duration and price. If the office needs identifying information for a conflict check, follow its process before sending a detailed account.

Mention any court date, response date or other time-sensitive issue when you enquire. An available appointment several weeks away does not establish that waiting is appropriate. Ask for an earlier pathway if you need prompt assistance; a booking request itself does not protect your position.

Write a one-page consultation brief

Use four headings: why I am seeking help; important events and dates; documents available; questions for the meeting. Separate facts recorded in documents from things you recall or need to confirm. Include uncertainty honestly. A short outline helps you explain your starting point without trying to write a legal submission.

Put the question that matters most first. For example: ‘What do you need to review before advising me about this agreement?’ is more focused than ‘Can you tell me everything about employment law?’ Leave room to record the explanation and anything the lawyer needs to examine later.

Reference: Victorian legal regulator: before and at your first appointment ↗

Documents to bring to a lawyer consultation

List relevant documents you already lawfully hold and ask which ones to bring. Keep dates and versions clear. Do not assume a lengthy archive can be reviewed in a short consultation. Ask how to send documents securely and keep originals where appropriate rather than sending irreplaceable papers without instructions.

Explain any interpreter, accessibility, support-person or safe-contact needs ahead of time. For a remote appointment, arrange privacy and keep the verified office number available in case the call drops. Do not put case details into this directory's search box or a public comparison worksheet.

Confirm instructions and follow-up after the meeting

Ask the lawyer to explain what has been covered, what needs further work and whether any written summary is included. Record each agreed action, the person responsible and the timing discussed. Check whether further work has been accepted and how it will be charged.

If you leave unsure about a term or responsibility, seek clarification from the provider. Your own notes are useful, but do not assume they are the lawyer's approved advice. Keep the engagement documents and confirmed contact details together so that the next conversation begins with the same understanding.

Prepare a one-page agenda instead of a life history

Put the decision you need help with at the top, followed by any known date and the document that states it. Add a short chronology of the most relevant events, then three questions. For each event, note the source: a contract, email, notice or recollection. Label uncertainty rather than trying to make the story sound complete.

Attach an index of available documents, not an unrequested archive. Ask which papers the lawyer will read before the meeting and whether that reading is included in the fee. A file named ‘signed lease — 12 August’ is easier to identify than several attachments called ‘final’, especially when different versions exist.

If the matter involves another person, company or existing adviser, give the office the basic names it requests for its initial checks before sharing a detailed account. Explain accessibility, interpreter or safe-contact needs when arranging the appointment so they can be planned rather than discovered halfway through it.

Keep the conversation focused on decisions and unknowns

At the start, confirm the purpose of the meeting and what the lawyer has read. If a fact is an assumption, say so. Ask the adviser to explain unfamiliar terms using the document or decision in front of you. You do not need to use legal vocabulary to give a clear account.

When options are discussed, write down what would need to be true for each option to be considered, what information is missing and what further work would be charged. This helps distinguish an initial view from a conclusion reached after reviewing all necessary material.

Hypothetical: a consultation about an employment contract reveals a missing attachment containing important terms. The useful outcome may be a request for that attachment and a scoped follow-up review, rather than an immediate recommendation to sign or reject. A meeting can be productive when it identifies the missing decision-critical information.

Leave with a next-action record

Before the meeting ends, summarise the next task, the person responsible, the intended output and any timing that has actually been confirmed. Ask whether the firm has accepted further work or whether you must first agree a new scope. Do not assume the practitioner is monitoring every date mentioned in the conversation.

Afterwards, keep the advice and engagement documents together. If your notes differ from what you understood, ask for clarification. Where the first appointment was only introductory, record that limitation so you do not later mistake it for a complete review or ongoing representation.

  • Task: what will happen next?
  • Owner: who has expressly accepted it?
  • Output: what will be delivered?
  • Timing and fee: what has been confirmed, and what is still open?